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pwl
21-03-2005, 09:29 PM
hello there

i have a friend who took up the wireless service delivered by unwired in sydney.

unfortunately he's been unable to make it work with his mac.

has anyone taken up this service & had success with connecting a mac (os X) ? any special tips or techniques?

he's a relative newbie & i haven't seen his physical setup so far, but people telecom support desk has not been helpful (no mac knowledge there it seems).

pointers to RTFM, wireless modem docs/specs, etc fine

thks
Colin Marland
22-03-2005, 08:43 PM
Set up is fairly simple to start with does he have signal? ie what colour is the signal LED
pwl
23-03-2005, 08:59 AM
the LED is red, i believe - a good signal but not perfect.

i'll be looking at it tomorrow & will post if i still can't get it sorted out
PT_Ryan
23-03-2005, 09:03 AM
You need a PPP client in order to authenticate with the network.

The unwired device is like a Dialup modem, you are required to authenticate through the device. Alternatively you can purchase a router that can do the authentication for you provided it has a WAN interface port that you can plug your unwired device into.


Regards,
Ryan.
pwl
23-03-2005, 09:13 AM
mac os X has a built-in PPPoE client - is this sufficient?
Phil
23-03-2005, 02:51 PM
Yes. I believe it is :) You need to have OS9 or higher. OSX is prefered (thats because it is also much better than OS9 too :D)

You will need to make sure you get the Ethernet modem and not the USB modem though for a mac.

The User Guide (http://www.unwired.com.au/support/UserGuide.pdf) on the Unwired (http://www.unwired.com.au) website gives you some help to setting it up on OS9/10.
Phil
23-03-2005, 02:54 PM
he's a relative newbie & i haven't seen his physical setup so far, but people telecom support desk has not been helpful (no mac knowledge there it seems).

I think they should hire some people with Mac / OSX knowledge. Macs are coming more popular in homes these days, as in most cases they are better for standard home use than a PC - but I will not go into that debate.

It seems a bit silly for a Full Service Telco with 25000+ customers not to have anyone with Mac knowledge in their support centre.
PT_Ryan
24-03-2005, 10:24 AM
There is a user there with Mac knowledge in our support center.


Regards,
Ryan.